Submit your complaints, suggestions, and feedbacks to help us serve you better. We are committed to addressing your concerns promptly and transparently.
You submit your complaint through our online form with all necessary details.
Our team reviews your complaint within 24-48 hours and assigns it to the relevant department.
The responsible department investigates the issue and develops an action plan.
We implement the solution and follow up to ensure your satisfaction with the outcome.
Emergency issues affecting public safety
Issues requiring prompt action.
General Improvement and suggestions